Contact Us

By phone within Canada - 1-800-661-8789

By phone outside Canada - 780-352-8789

By Fax - 780-352-0192

By Mail -4812 - 49 Ave, Wetaskiwin, Alberta, Canada, T9A 0P6

By email - Click here

Business Hours (Mountain Time)

Monday to Friday 8:30am to 5:00pm

Saturday 10am to 1pm

Closed Sunday and all Statutory holidays

About Us

Super-Bee Truck Accessories was started in 1993 by Brent Metzker. He was working as a service technician at a dealership in Wetaskiwin, Alberta and customizing vehicles in the evening, as he had done since he was a teenager. It got too busy in the evening and not busy enough at his "Day Job" so he quit and started his own business in a 1200 square foot shop. In 1995 they moved into a 5400 square foot bay as he had ran out of room and in 2006 they moved into the present location with 11,000 square feet. We specialize in what we call "Sport Truck" Accessories but we can still supply your needs for nerf bars or a headache rack.

Frequently Asked Questions

Other ways known as the fine print 

Do you sell to everybody at the same prices?

    No, We have several different price levels. Retail is for our local in-store customers, mail order or internet customers get a 10% discount to help compensate for the freight they have to pay. Super-Bee does not accept responsibility for typographical errors in pricing or content.

Returns

    Please check our "Returns Policy" on the "Documents" page

Shipping

    Please check our "Shipping Policy" on the "Documents" page

Freight

    Unless specified otherwise we will ship by the courier that give us the most competitive rates and add the charges to your invoice. Shipping cut-off time is 3PM Mountain time daily. Orders placed after this time will be shipped the next business day. All goods shall be considered DELIVERED to the purchaser when they are placed in the hands of the carrier and the consigned to the purchaser. All claims of loss, damage or destruction must be made by the purchaser to the carrier.
    Important Notice! Read completely:

SHORTAGES: Shortages must be reported within 24 hours of receiving goods. If there is a shortage call us so we can deal with it promptly. If the package has any other type of tape or appears to have been opened and re-sealed check for shortages or damage. If there is, call the shipping company (DHL, Greyhound, UPS, etc). Regardless, you must hold all contents (shipping materials included) and cartons for inspection.
DAMAGED GOODS: Damaged goods must be reported within24 hours of receipt of goods. Our shipping employees are absolute professionals in correctly packaging orders and have done everything possible to properly package your shipment. We, however, do not have any control over the carrier's handling of the merchandise. If you receive a package that has obvious damage on the outside of the package and you find damaged parts, keep all of the boxes and packaging material we provided and report the damage to the carrier. Do not call us to resolve this matter as it must be handled by the claim agent of the carrier. He/she must verify exactly how we packaged it, increasing your chance of receiving a fast fair replacement. Without the box and ALL of the packaging material we used, you may not receive any replacement or reimbursement.

Ordering
    Minimum order is $10.00. Excluding Shipping and COD charges. Place phone orders between 8am and 5:30pm MST Monday to Friday, 10:00am to 1:00pm Saturday. When ordering, please have part numbers, description and prices. If you are paying by credit card, please have card number and valid expiry date ready. All orders are shipped from warehouse within 48 hours unless the item(s) have been back ordered.

Payment
    There is a $50.00 fee on returned cheques. The most convenient method of payment is either Money Order, Visa or Mastercard.
Warranty

    Merchandise is warranted against defects of material and workmanship under normal use and service when properly installed. Should any problem arise which appears to be the fault of the product, please contact us immediately and a Return Authorization will be issued for inspection of the product. Whenever, in the sole opinion of Super-Bee, an adjustment should be made, will do so. This does not include costs incurred for shop labor, towing, lodging and any other consequential cost or damage. this is expressly in lieu of any warranties expressed or implied. Check Provincial and Local Laws on some products.